TERMS & CONDITIONS
Company Info
Mette Lindberg Maleri
Kroghsvej 26B
DK-8600 SilkeborgTlf. nr. +45 29653039
VAT-nummer: 35941185
Officiel e-mail: [email protected]
Officiel web: www.mettesmaleri.dk
PRICING POLICY
All prices are shown in EURO on the English version of Mette Lindberg’s website.
All prices include Danish artist-VAT of 5% on orders to Europe.
These prices do not include delivery charges. Please contact Mette, if you want more info about the shipping expenses to your country. Orders may be subjected to local taxes and/or import duties at your own expense.
PAYMENT
We accept payment by card or bank transfer. Paypal is also in option. Please contact Mette, if you want to use paypal.
Normally you will be charged right before your order has been shipped.
ORDER CONFIRMATION
You will receive an order confirmation by e-mail shortly after you have placed your order. Mette lindberg will let you know if the item is out of stock and the shipping therefore will be delayed.
SHIPPING AND HANDLING
Your order will be dispatched within 1-3 working days from the time you place your order.
SHIPPING INTERNATIONAL
REGARDLESS OF VOLUME A 27 € FEE IS ADDED TO COVER the shipping expenses. For large paintings the shipping expenses might be more than that. Mette Lindberg will let you know if that is the case.
International orders will be delivered within 1-20 days from the day you received your shipping confirmation. The shipping time will depend on your location.
Orders are not shipped on weekends and holidays.
Mette Lindberg can not be held liable for any delays with the shipping company or local customs.
RETURN & EXCHANGE
Mette Lindberg accepts returns and offers you 14 days of return from the date on your receipt. Please contact Mette if you would like to make a return.
Items must be returned in same condition as when received. The return shipping cost will be payed by the costumer.
Once we have received the item and accepted the return, we will transfer the amount to your account.
We will refund your amount to your credit card.
GUARANTEE
All art (paintings and posters) are covered by the Danish Sale of Goods, giving you 24 months to complain about an item.
This does not include defects caused by improper use.
Please contact [email protected] with your order number, images of the defects and a description, if you would like to complain.
PRIVACY POLICY
All personal information is stored in connection with use of the website and webshop will be treated with care.
The information we store will not be sold or used for any purpose other than to make sure you get the best possible service.
For security reasons, no payment information is kept in our database.
